Support — Affirmly

We're a small studio and read every message. Email [email protected] and we'll reply within two working days.

Common questions

My affirmations or journal didn't appear on my new phone. Sync only works while you're signed in. Open Settings → Account and sign in with the same Google or Apple account you used before.

My subscription isn't recognised. Open Settings → Account → Restore Purchases while signed into the same Google Play or App Store account you subscribed with.

How do I cancel my subscription? Google Play: Play Store → Payments & subscriptions → Subscriptions. App Store: Settings → your name → Subscriptions. See our Refund Policy for details.

Reminders don't show up. Make sure notifications are allowed for Affirmly in your phone's settings, then check Settings → Reminders in the App. Some phones' battery savers delay notifications — exclude Affirmly from battery optimisation.

How do I add my own affirmation? Library → My affirmations → Add. Choose "Build with guidance", "Write freely" or "Pick from the Library".

How do I delete my data? Settings → Account → Delete account removes your synced data. Uninstalling the App removes everything stored on the device.

Contact

When you write, please include your device model, OS version and the App version (Settings → About).

MobileByteSensei — [email protected]